Vacation Rentals Jamaica - Common Questions about
Does prohomesja own or rent properties directly?
How do I know which properties are managed by prohomesja?
To know which properties are managed by prohomesja just follow the humming bird.
Should I just focus on properties managed by prohomesja versus an owner?
We feel both vacation rental owners and prohomesja are worth considering.
Are the prices set or is there room for negotiation?
How do I handle payments?
Are there extra fees beyond the nightly or weekly rental costs?
What is the cancellation policy?
If reservations are cancelled at least 30 days prior to check-in, all payments to PROHOMESJA, LLC are refundable, less an amount equivalent 10% of the total amount payable on the reservation. If reservations are cancelled less than 30 days prior to check-in, up to 90% of the total amount payable on the reservation are refundable, proportional to the number of nights that is subsequently re-booked. (last revised: 12/1/2012).
Can I get refunds due to weather?
What if something goes wrong while I am there? How will it get fixed if the vacation rental owner/manager lives miles away?
Many owners are very conscientious about their maintenance and do a lot of preventative measure to ensure that things will not go wrong. But in the unlikely event that something does break while you're there, you will be given contact information of a host to whom you can report this incident. Your host should be able to get the problem resolved quickly and professionally.
How can I provide feedback on my experience with a vacation rental or vacation rental owner/manager?
Whether you have a suggested item that you would have enjoyed, or if something was not working properly, please let the prohomesja know. And of course if your accommodations were perfect, we would love to hear that also. If you have feedback you believe needs to be aware of, please email prohomesja at [email protected]
Do I have to clean the property before I leave?
Generally, a cleaning staff will come in and clean after you leave. Be sure to ask the owners the check-out policies for the property. Even if cleaning is provided, it is still expected that you leave the property "broom clean". In other words clean up excessive messes keeping in mind that this is someone's home.
What languages can I use to communicate to owners/managers?
Prohomesja will be able to respond to inquiries in English.
What currency are prices shown in? What currency can I pay in?
Price are typically shown in nightly and weekly ranges. Prices in the listing summaries are shown in United States Dollars (USD)
If you have any questions please send us an email at [email protected]